Privacy Policy

Arcane Works LLC ("Arcane Works," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. This policy applies to our website at arcaneworks.app and our advertising operations.

Information We Collect

• Contact information — your name and email address when you reach out to us via our contact form or email.
• Usage data — anonymous analytics about how you interact with our website (pages visited, time spent, referring sources). We use Umami for privacy-focused analytics, which does not use cookies and does not collect personally identifiable information.
• Conversation data — if you interact with our AI voice assistant, voice and text data is processed during the session to provide the service. This data is not stored after the session ends.
• Advertising data — we use the Meta (Facebook) Marketing API to manage advertising campaigns for our products. This involves accessing ad performance metrics and campaign data provided by Meta. We do not collect personal data from ad viewers beyond what Meta provides in aggregate reporting.

How We Use Your Information

• Respond to your inquiries
• Improve our website and understand how visitors use it
• Manage and optimize advertising campaigns for our products via the Meta Marketing API
• Comply with legal obligations

Data Storage & Security

Our website is hosted on Vercel. Analytics data processed by Umami does not include personally identifiable information. Any data accessed through the Meta Marketing API is handled in accordance with Meta's Platform Terms. We do not sell your personal information.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you. Since we do not maintain user accounts, the personal data we may hold is limited to contact form submissions. To make a request, email us at matt@arcaneworks.app. If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect and the right to request its deletion. We do not sell personal information.

Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Services

• Meta / Facebook — advertising campaign management
• Vercel — website hosting
• Umami — privacy-focused, cookie-free analytics
• LiveKit — real-time voice processing for our AI assistant
• Resend — email delivery for contact form notifications

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

Questions about this policy? Email us at matt@arcaneworks.app.